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Shipping Policy
Order Processing
At TICKLEMO, we process all orders within 1 to 2 business days to ensure prompt handling. Once your order has been shipped, you will receive an email confirmation containing the order details and tracking information so you can stay updated.
Shipping Information
We offer worldwide shipping, including to the USA, Canada, EU countries, Mexico, and Spain. Shipping times may vary depending on the product and destination. Estimated delivery times will be provided at checkout to help you select the best option. Please ensure that your shipping information is accurate, as we are not responsible for delays or extra costs caused by incorrect or incomplete addresses.
Shipping Costs
Shipping costs are free for all delivery locations, offering you the best value.
Returns and Refunds
We accept returns within 30 days from the delivery date. To initiate a return, please contact our customer support team at care.ticklemo@gmail.com with your order number and reason for return. Returned products must be unused, undamaged, and in their original packaging. Refunds will be processed within three business days after we receive and inspect the returned item.
Product Quality and Defects
While we strive to deliver high-quality products, if you receive a defective or damaged item, please contact our customer support within five days of delivery. You may be asked to provide photos or additional information to help us assess the issue. Verified defective or damaged products will be replaced or refunded accordingly.
Order Cancellations
You may request order cancellations within 16 hours of placing your order, provided it has not yet been shipped. After this time, cancellations may not be possible as we process orders quickly to ensure timely delivery.
Customer Support
Our customer support team is available to assist you at care.ticklemo@gmail.com. Although response times may vary, we strive to reply within two business days.
Privacy and Security
Your privacy and security are important to us. Customer information is handled securely and is never shared with third parties. Our website uses secure payment gateways to protect your payment details.
Terms and Conditions
For a complete understanding of your rights and responsibilities, please review our full Terms and Conditions on our website.
By shopping with TICKLEMO, you agree to the terms outlined in this Shipping Policy. We reserve the right to update this policy at any time, and any changes will be posted on our website.