Privacy policy
Privacy Policy
Last updated: July 30, 2025
This Privacy Policy describes how ticklemo.com ("we", "our", or "the Site") collects, uses, and discloses your personal information when you visit, interact with, or make a purchase from our website.
By accessing or using the Site, you agree to this Privacy Policy. If you do not agree, please refrain from using our services.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Whenever we do, we will revise the “Last updated” date above and post the updated policy on this page.
What Information We Collect
We collect personal information that you provide directly to us when you place an order, create an account, sign up for marketing communications, or contact our support team. This includes your name, address, email address, phone number, billing and shipping details, purchase history, login credentials, security questions, and any additional information you share with us.
We also collect data related to your browsing behavior, such as the products you view, add to your cart, or save to your wishlist, as well as details of any interactions with our customer support team.
Automatically Collected Data (Cookies and Analytics)
When you visit our site, we automatically collect certain information about your device and interaction using cookies and similar tracking technologies. This includes your IP address, device type, browser type and version, pages visited, time spent on the site, and your engagement with any ads or marketing emails.
We use this information to analyze website traffic, improve functionality, and personalize your experience. You can manage your cookie preferences through your browser settings, although disabling cookies may impact some features of our site. For more information about cookies used on Shopify-hosted websites, please visit: https://www.shopify.com/legal/cookies.
How We Use Your Information
We use your personal information to process and fulfill your orders, send you order updates and shipping confirmations, respond to your inquiries, manage your account, and enhance your shopping experience. We also use it to detect fraudulent activity, comply with legal obligations, and send you marketing communications if you have opted in or where legally permitted.
If you choose to subscribe to our marketing list, we may send you promotions, offers, or product updates by email or SMS. You may opt out at any time by using the unsubscribe link provided in our messages.
Third-Party Tools and Services
We share your information with third-party service providers who help us operate our online store, process payments, ship your orders, provide marketing and advertising services, and analyze site performance. These partners include platforms such as Shopify, payment processors, shipping carriers, and analytics providers like Google and Meta. These service providers only receive the information necessary to perform their specific functions and are required to protect your data and comply with relevant privacy laws.
User-Generated Content
If you submit a review or post public content on our site, that information may be visible to others. Please avoid including any sensitive personal information in content you intend to make public. We are not responsible for how others may use information you choose to share publicly.
External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those external sites. We encourage you to review their privacy policies independently.
Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or legal guardian and believe that your child has shared personal data with us, please contact us so we can delete that information.
International Users and Data Transfers
If you access our website from outside Canada, including the United States, the European Union, Mexico, or Spain, please be aware that your data may be transferred to and processed in countries with different privacy standards. We use appropriate legal safeguards, including Standard Contractual Clauses (SCCs), to ensure your information remains protected when transferred across borders, in accordance with applicable data protection laws such as the GDPR.
Data Retention and Security
We retain your personal information only for as long as necessary to fulfill your orders, comply with legal requirements, resolve disputes, or detect and prevent fraud. We implement reasonable administrative, technical, and physical safeguards to protect your information; however, no online system is completely secure. For this reason, we recommend not sharing sensitive or confidential data via email or unencrypted channels.
Your Privacy Rights
Depending on your country or region, you may have the right to access your personal data, correct inaccuracies, request the deletion of your information, restrict or object to how we use your data, and withdraw your consent at any time where applicable. You also have the right to lodge a complaint with your local data protection authority.
To exercise any of these rights, please contact us at care.ticklemo@gmail.com. We may request additional information to verify your identity before fulfilling your request. If permitted by law, you may also appoint an authorized agent to act on your behalf under privacy laws such as the California Consumer Privacy Act (CCPA). We will never discriminate against you for exercising your privacy rights.
Contact Us
If you have any questions about this Privacy Policy or how your personal data is handled, or if you would like to exercise your privacy rights, you can reach us at:
care.ticklemo@gmail.com